About AR Distribution
Be personable.
Be dependable.
We Stand behind what we sell.
AR Distribution know oil.
AR Distribution is run by Phil and Mike — two people who've spent years in the oil and lubricant industry and are passionate about ensuring their customers have what they need.
When you call, you get real customer service. Not a ticket system. Not a call centre. Phil or Mike, who knows your account and knows what you need before you have to explain it twice.
How it works
From your first call to long-term supply.
01
A direct conversation
Not a quote form. Not an auto-reply. Just a call to understand what you need and resolve it on the spot where possible
02
Meeting Customer Needs
Phil or Mike will work with you to understand and ensure your first delivery meets your requirements for the job.
03
Always Available
Not a quote form. Not an auto-reply. Just a call to understand what you need and resolve it on the spot where possible
04
It just works
"I just call Phil. He knows what I need and it turns up." That's the measure of a good outcome.
OUr Standards
What we won't do
Substitute quality for price
We won't recommend or supply an inferior product or comprise on our excellent customer service
Treat our customers as a number
Customers deal with Phil or Mike directly, and that's not going to change as the business grows. The relationship is the product as much as the oil is.